Mobile Enabled Financial Markets Dashboards for a British Bank

Customer Success Story Highlights


  • One the leading European bank.


  • Large set of supervisory responsibilities to manage & control.
  • Data security.
  • Authorizations control.
  • Geographical diversity.


  • Mobile and Web Enabled Supervisory Dashboards.
  • Comprehensive Set of Dashboards.
  • Workflow to initiate action for Exception Management.


  • Significant cost & effort saving.
  • Better regulatory compliance.
  • Reduction in reporting errors.
  • Improved insight to, and oversight of FM Business.
  • Mobile / Web enabled Dashboards.

Client Overview

Client is a British multinational banking and financial services company headquartered in England. It operates a network of more than 1,200 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services.

Client is a constituent of the FTSE 100 Index with a market capitalisation of approximately £24.4 billion

Key Engagement Highlights

Team size

Peak Team of 20


$3+ million

Delivery location

On-site (Singapore) & Near Shore

Opportunity Context

  • Financial market business of client is in the midst of heightened supervisory scrutiny from external regulators and market participants.

Business Challenge

  • 50++ specific FM front office supervisory responsibilities which the bank has determined must be discharged by all supervisors across all locations as part of the regulatory requirements
  • Data Security
  • Challenge in controlling authorizations as limited access should provide to subsidiaries.
  • Different work-culture and pace style across geographies

Key Solution Highlights

  • Single Source for information required to fulfil the supervisory responsibilities through Web & Mobile FM Supervisory Dashboard Application.
  • Improved insight to, and oversight of FM Staff, FM Business including Conduct related matters.
  • Trending Graphs, Benchmark Performance, Workflows and Attestation ability.
  • Android & iOS enabled Dashboard with enhanced security and encryption

Benefits to Client

  • With system going in production, Optimum Solutions saved an effort of 40 FTE for client.
  • Wait times reduced from 21 days to 1 day.
  • Compliance with Regulatory requirements
  • Elimination of errors due to automation of the reporting system.