Customer Success Story Highlights
Client
- Leading British Banking & Financial Services MNC
Challenge
- Multitude of technology initiatives and programs.
- Seeking enhanced productivity and reduced time to market for global IT transformation, Change the bank and Optimisation of RTB functions.
- Project scheduled challenged due to time zone and communications.
Solution
- Set Up of a proximity near shore capacity in Changi Business Park, Singapore and a hybrid engagement model.
Benefits
- Cost savings of 21%
- 35% reduction in IT Programs Go-Live schedules time
- Close interlock between stakeholders.
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/Client-Overview.jpg)
Client Overview
Client is a British multinational banking and financial services company headquartered in England. It operates a network of more than 1,200 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services.
Client is a constituent of the FTSE 100 Index with a market capitalisation of approximately £24.4 billion
Key Engagement Highlights
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/key-iocn1.png)
Team size
Peak Team of 550
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/key-iocn2.png)
Value
$30 million
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/key-iocn3.png)
Delivery location
On-site (Singapore) & Near Shore
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/Opportunity-Context.jpg)
Opportunity Context
- Client has a multitude of technology initiatives and programs from Singapore in the context of consumer, corporate, institutional and retail banking technology
- Client was seeking enhanced productivity and reduced time to market for global IT transformation, Change the bank and Optimisation of RTB functions.
Business Challenge
Client has a off-shore development and support centres but challenges around time zone difference, communications were impacting projects schedules.
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/Business-Challenge.jpg)
Key Solution Highlights
Optimum has setup proximity near shore capacity for the client in Changi Business Park, Singapore to support technology engagements in the following business functions
- Financial Markets
- Trade and Cash Technology
- Securities Technology
- CDO
- CDD&SCI,
- Channels - Workbench,
- Infra Technology Services – Infra and DevOps,
- Legal and Compliance Technology
- Test Engineering
- DevOps
- XaaS services
Benefits to Client
- Optimum’s proximity centre delivers CTB and RTB projects from Singapore in a Hybrid engagement model
- Business stakeholders, Technology Stakeholders, Program Management, Business Analysis, Development and Testing teams are closely interlocked in the near shore centre
- IT Programs Go-Live schedules time lines have reduced from 12 months to 7.8 months
- Cost savings of 21%
![](http://optimumsolutions.biz/wp-content/uploads/2018/02/Benefits-to-CLIENT.jpg)